The Cause of the American Revolution Essay example

Both the British government and the American colonists had different views on how the colonies should be governed. Their points of view shaped their actions prior to the Revolutionary War. The American colonists protested and rebelled against the actions of the British and the British continued to place laws and taxes on the colonists, feeling it was their right to do so. Ultimately, these disagreements led the colonists to seek independence and fight for their freedom. The 13 colonies and England was great till the British started to give out laws and taxing the colonies without their permission or agreement. This made the colonies mad so they protested , boycotted and led small rebellions which made the imports from Great Britain to†¦show more content†¦Through out the battles, Thomas Paine wrote â€Å"The Crisis† to thank the troops for fighting what they believed in and to encourage them to continue fighting. Thomas Jefferson praise and describes Washingtonâ€℠¢s resignation as commander in chief of the Continental Army because he likes what Washington is doing for the country.(Doc.8) Grenville thinks that the colonies should be taxed, Dr. Johnson believes England and the colonies has a relationship and King George III blames the leaders in the North America colonies for the disorder. On the other hand, the colonies want to be independent from England and create their own government. British government passed laws as the colonies keep protesting, boycotting them and started the American Revolution. In the Battle of Yorktown, the British army surrenders as the colonists win. In 1783, the Treaty of Paris is signed and the United States gains its independent from Britain. Both the British government and the American colonists had different views on how the colonies should be governed. Their points of view shaped their actions prior to the Revolutionary War.Show MoreRelatedThe Revolution : The Cause Of The American Revolution18 98 Words   |  8 Pages The American Revolution was the turning point for the colonies that made up the United States today. It was the war that freed the colonists from British control. But what actually caused the American Revolution? Well, there’s no simple answer to that question. In fact, most of the causes acted as if they were dominoes. These events can be categorized in four periods of time or setting. These groups are, Salutary neglect, Mercantilism, Boston, and Unity of protests. Salutary neglect was the ideaRead MoreCauses Of The American Revolution1202 Words   |  5 PagesThroughout history many revolutions took place, ranging from the unremarkable to a truly memorable, as the French revolution, the American Revolution, and the Bolshevik Revolution, but American revolution took place in 1775-1783. The revolution was different from other revolution because of growing tensions between residents of Great Britain’s 13 North American colonies and the colonia l government because American revolution was not like the others. This revolution was not like the others becauseRead MoreCauses Of The American Revolution738 Words   |  3 Pagesas the American Revolution, or the Revolutionary War. The American Revolution was a war between the colonists of America and Great Britain and they were fighting over the independence of America from Britain. This war lasted until 1781, when the British surrendered to the Americans, As a result, America is a fully independent country and it has stayed that way since that day. There were many causes of the war, The Stamp Act, the Boston Tea Party, and Lexington and Concord. The first cause of theRead MoreCauses Of The American Revolution913 Words   |  4 Pages While the american revolution was caused from taxes, it was also formed from the effects of a corrupt system of government. The effects of britains rule was a much bigger flame for the revolution then the taxes placed upon citizens. The american revolution was an event that will forever shape us as a country. It was a tough war filled with blood and brutal acts of violence, but it was also an awakening for the colonies that will later become the United States, it showed that while under a governmentRead MoreCauses Of The American Revolution880 Words   |  4 Pages The American Revolution is the most important time in all of American history. This brought the birth of a new country and the treasured constitution. In the beginning, colonists were proud to be British. In the years to come, there were small occurrences that bothered the colonists and led to the Revolution. Other countries contributed to the start of a crueller British control. The French and Indian War caused King George III to introduce expensive taxes (Pavao). These taxes came about becauseRead MoreCauses Of The American Revolution1335 Words   |  6 Pageswere multiple causes for the American Revolution, but the most important was the violation and deprivation of rights from the American People. The American people were faced with multiple acts and taxes that violated and took away their rights. Americans were continuously being taxed after the French and Indian War by acts like the sugar act, the stamp act, the Townshend acts,the tea act, and many more(Hedtke, et al., The Ame rican Saga). Despite all the taxes being placed on the Americans and the thingsRead MoreCauses of the American Revolution953 Words   |  4 PagesEmily Thou Mr. G./ Period 1 September 14, 2012 Causes of the American Revolution The American Revolution began in 1755 as an open conflict between the thirteen colonies and Great Britain. The Treaty of Paris had ended that war in 1783, giving the colonies their own independence. There are many factors contributing to the start of the Revolution, but the war began as the way The Great Britain treated the colonies versus the way the colonies felt they should be treated. For example, the FrenchRead MoreCauses Of The American Revolution886 Words   |  4 PagesThe American Revolution began on April 19, 1775. It was the war between Great Britain and its colonies located in the New World. The colonists, as many historians put it, were like children rebelling against the motherland; however, they had many valid reasons for this revolt, including their desire for freedom and independence. My World History textbook says freedom was falsely promised when the colonists had settled (Krull 868). The more direct causes of this widely known rebellion include taxesRead MoreCaus es Of The American Revolution1344 Words   |  6 PagesAmerican Revolution The causes of the American Revolution go back to the beginning of salutary neglect and the French and Indian War, as well as changes in the thinking of society. The effects of these events and other factors led to pressure within the colonies, ultimately resulting in rebellion. There were five factors to the nature of the American Revolution: The Environment, The Enlightenment, Self-Government, Economic Independence and Colonial Unity. The first factor that led to the AmericanRead MoreCauses Of The American Revolution813 Words   |  4 PagesCauses Before the American Revolution, any imports from England from us had to come in ships owned by the British. Also, we could only sell tobacco and sugar to England. The British took French territory in Canada, east of the Mississippi River, and Spanish Florida which led to the American Revolution. Due to the war, Britain went in debt so, the British government placed taxes on goods so they could make more money. But that’s not all that led to the American Revolution, both the us and the French

The National Liberation Army (ELN) - 587 Words

The National Liberation Army (ELN) was established July, 4th 1964 by college students and a group of radical, Catholic clergy that were inspired by the revolution that took place in Cuba (Stanford, 2012). Since its inception, the ELN have had an ongoing rivalry with the Revolutionary Armed Forces of Columbia (FARC), due to a constant power struggle between the two groups. The ELN operate in Columbia additionally, they have ties to Cuba, as well as other Latin American countries. The objective of the ELN is to topple the current Colombian government and establish a communist model (Stanford, 2012). The ELN’s motivation stems primarily from the revolution in Cuba, as well as a large Catholic influence. Historically, Colombia has opposed the ELN and their attempts at gaining power within the country. However, there has been corruption by government and military officials. The corruption comes in the way of support for the ELN (Stanford, 2012). Regardless of the corruption, the Colombian government is currently making strides to begin peace talks with the ELN in 2014; however, no specific dates have been established. (Insight crime, n.d.). The ELN operates as a paramilitary force with many different tactics, techniques, and procedures (TTP’s), like that of other guerilla forces. One primary offense tactic for the ELN is to employ improvised explosive devices. In the past the ELN has used the explosive devices to bomb oil pipelines as a show of force (Insight Crime, n.d.).Show MoreRelatedThe National Liberation Army739 Words   |  3 PagesThe FARC and the ELN are two Colombian groups that started as just revel groups but later became more of a terrorist group. Both of them have had a serious impact in Colombia’s history, and therefore in the oil industry’s history. Even though, they might not planned to have an effect in the oil sector, they have definitely been a deteriorated the growth of the industry. The National Liberation Army or as it is most commonly known the ELN, was formed in Colombia after the age of the â€Å"violencia† inRead MoreEssay about The Colombian Conflict1608 Words   |  7 Pageson for more than half a century, approximately originated in the early 1950’s. It is a war between the government, various parliamentary groups and left-wing guerrillas such as the Revolutionary Armed Forces of Colombia (FARC) and the National Liberation Army (ELN), for the struggle of political power and economic/social rights. Since its origin, the war has involved multiple agendas of power, drugs, violence and greed. It is about time the world takes a serious effort in resolving this ongoing conflictRead MoreEssay on Columbia1712 Words   |  7 Pagessignificant portion of American youth. According to the National Drug Intelligence Center, in the year 2001, 19.5 percent of 8th Grade students, 37.2 percent of high school students in their sophomore year, and 41.4 pe rcent of high school seniors used illegal drugs (Information). Illegal drugs, most of which come from Colombia, are poisoning the American youth. Drugs cause more than just the immediate problem of addiction. According to the National Drug Intelligence Center, sexually transmitted diseasesRead MoreConflict in Colombia1277 Words   |  5 Pageswould cost over 200,000 lives of Colombians. To repress this extremely violent uprising, Liberal and Conservative elites formed an alliance, and implemented a power sharing agreement called the National Front. This allowed both parties to hold interchanging presidency in Colombia. These years of the National Front repressed the uprisings, but still left a struggle for the lower-class and peasants in Colombia, deeming the alliance a failed attempt to have peace and equality in the country. To protectRead MoreThe Ongoing Colombian Conflict1583 Words   |  6 PagesColombian Conflict is a long drawn out, ongoing low-intensity intrastate war betw een the Colombian goverment, paramilitary troops, crime syndicates and left-wing guerrillas such as the Revolutionary Armed Forces of Colombia (FARC) and the National Liberation Army (ELN), with the Colombian goverment and the paramilitary troops combatting against the guerrillas. Its origins can be traced back to 1964. Since its inception, tens of thousands of people have been killed, injured or kidnapped and hundreds ofRead MoreTerrorism Influences1537 Words   |  7 Pagesterrorists to exploit and take advantage of. Some of these conditions are real and some are made-up. Through the last 200 years, the concept of terrorism has been used to as a reference to political motivations and has been used a way to obtain liberation, oppression, and international global politics (â€Å"State Of Delaware†, 2012). Since the terrorist attacks, police departments have adopted homeland security measures. Every police department has a homeland security measure and also added countert errorismRead MoreU.s. Relations With Colombia1022 Words   |  5 PagesColombia, an analysis of the conflict in Colombia has to be made to protect the U.S national interest. Historically, the relations between U.S and Colombia have been marked the foreign policy and the international trade. Nevertheless, the civil war in Colombia have shifted this relation. In Colombia, the establishment of The Revolutionary Forces of Colombia (FARC) and the leftist National Liberation Army (ELN) during the 1960s created the beginning of an era of terrorist and drug trafficking.Read MoreColombia And The Revolutionary Armed Forces Of Colombia2220 Words   |  9 Pagesis presented by the National Liberation Army (ELN). Founded in the 1960’s, the ELN is a communist rebel group with a similar background to the FARC. An alliance between the two groups was formed in 2008, and it is likely that the ELN will attempt to fill the void left open by the FARC upon demobilization. As many â€Å"coca farmers have been able to grow in relative comfort because of FARC’s protection,† it would be simple for the ELN to take their place, at least for a time. The ELN is also participatingRead MoreBlood Banana Case1006 Words   |  5 Pageswhich the business of bananas was booming had a very important role to play with Chiquita’s conviction. At that time, Columbia was in a very unstable political environment. The Revolutionary Armed Forces of Columbia (FARC) and alter the National Liberation Army (ELN) were constantly fighting. The cultural presumption of â€Å"no law† made it less challenging or morally okay for Chiquita to get caught up in the no law land and make unethical decisions. The bananas industry was very prevalent at the timeRead MoreDrug Trafficking Has Caused The Coffee Industry Essay1235 Words   |  5 Pagesguerillas’ goal was to overthrow the government and replace it with communist ideals; one of their goals was land distribution in favor of the poor. The main guerrilla group was the Armed Revolutionary Forces of Colombia (FARC), and a smaller National Liberation Army (ELN) existed as well. The right-wing parliamentary groups came into existence to resist the left-wing guerillas in the 1980s, though they wanted to overthrow the Colombian government as well. The leaders of these groups were also commonly the

Sales and Customer Care New International Edition

Question: Discuss about the Contemporary issues in Accountingfor the year 2016. Answer: Introduction Penny Geni U$ is an Inland Revenue Department registered Tax Agent. They mainly serve the citizens of New Zealand and provide services to thousand of clients across New Zealand (Kristoufek, 2014). Penny Geni U$ Limited was established in 18th June 2013 and had been operating as a Tax Agent until then. Currently they are running their business for over three years and their business is recorded as NZ Limited Company (Broumi Smarandache, 2013). Penny Geni U$ Limited has various departments in their business. Two such departments out of them are sales department and customer care department (Yu et al., 2012). In this assignment the workforce of Penny Geni U$ Limited would be explored and their employees in the sales department and call centre department compared in context of various factors. Comparisons would be made between the turnover rate of the employees of these two departments of Penny Geni U$ Limited and the reasons behind the turnover would be identified (Mukaka, 2012). Various statistical methods would be used for the analysis after collecting the required data. Graphs and charts would be drawn to support the analysis. Problem statement The problem statement is to identify the reason of huge staff turnover in Sales department of Penny Geni U$ Limited compared to the Customer Care department. Research aim The aim of the research is to identify the reason of huge staff turnover in Sales department of Penny Geni U$ Limited compared to the Customer Care department. Research objective The objective of the research is as follows: To identify the difference in the turnover in the sales department and customer care department of Penny Geni U$ Limited To identify the relationship between various factors of sales department and customer care department of Penny Geni U$ Limited To identify the reasons behind the differences in the turnover rates of sales department and customer care department of Penny Geni U$ Limited Research questions The research questions are as follows: What is the difference in the turnover rates in the sales department and customer care department of Penny Geni U$ Limited? What is the relationship between various factors of sales department and customer care department of Penny Geni U$ Limited? What is the reason behind the differences in the turnover rates of sales department and customer care department of Penny Geni U$ Limited? Literature review Penny Geni U$ Limited is one of the leading Tax agent in New Zealand. They help their customers to pay proper amount of tax to the government of New Zealand and claim the refund for the last five years (Zhang et al., 2013). Taxes paid to the government of New Zealand are revised every year and people have to pay the amount accordingly. Sometimes, the citizens of New Zealand over pay their taxes, which they do not have any count. At the end of the financial, when the tax payers calculate the amount of tax to be paid to the government, they find that the tax they had paid was over the taxable amount (McHugh, 2013). They need to file a refund in that case. As per the viewpoint of Siedenberg et al. (2013), it was found that filing for refund of tax involves many procedures. The taxpayer had to go through lots of steps that begin with logging into Inland Revenue Department and register on their website. Then the taxpayer has to check on his or her income by clicking on the Salary and Waged button. The taxpayer has to calculate his or her return on going to the personal tax summary calculation page (Zhang et al., 2013). After clicking the start button, the taxpayer has to complete his or her details. The last page of the calculation would give an idea about the deficit or excess of the tax payed by the customer. The idea about the deficit or excess of the payable tax would help the taxpayer to know the amount of tax he or she would get or have to pay to meet his tax for the financial year. In order to pay the tax, the taxpayer needs to go to the My Overview page and click for Request a PTS (Carrasco et al., 2013). The taxpayer needs to provide all his information and submit it to Inland Revenue Department. It takes about two months for delivering PTS via post. Crosschecking of calculation is required after receiving PTS and if the taxpayer had miscalculated his tax, the taxpayer had to pay the amount by 7th of February of every month (Dobbin Ionan, 2015). As per the viewpoint of Gilmour et al. (2013), it was seen that if there is a refund and it is below $ 200, then the taxpayer does not have to do anything. On providing the bank account number, the Inland Revenue Department would deposit the money in the bank account of the taxpayer. Otherwise, the Inland Revenue Department would send him a cheque via post. Thus, the process of filing of tax and providing information regarding the taxpayer is a lengthy and complicated process (Aron et al., 2013). The taxpayer had to go through tiring process and sometimes they cannot understand the steps of filing of taxes. Penny Geni U$ Limited helps the citizens of New Zealand to go through this process. They help the taxpayers to save their time and energy to calculate the tax to be paid or refund required at the end of the financial year. As per the viewpoint of Kohtamki et al. (2013), it was seen that the taxpayers are working personals who usually remain busy in their work life and personal life. They hardly get any time to invest in filing their taxes. Sometimes, they remain so busy that they could not fill up the forms of tax properly (Zebende et al., 2013). In addition, various things are included in tax paying while there are various things that are excluded from paying of tax. The common people do not know these and they might file their tax incorrectly. This will land them into trouble and they might have to overpay during the payment of the tax. As per the viewpoint of Zhu et al. (2013), it was seen that there were many situations where the common people had landed into legal trouble due to wrong filling of the forms to file their taxes. The taxpayers had to go through various legal process and they had to face various problems in future. In order to avoid these mishaps, Penny Geni U$ Limited, a registered Tax agent helps the common people to file their taxes properly and help them not to fall into legal trouble (Shevlyakov Smirnov, 2016). Penny Geni U$ Limited have various departments in their company (Tian et al., 2013). This includes sales departments and customer care departments as well. It was seen that these departments have various roles to play and they help the customers to file their taxes accordingly (Schumacker Tomek, 2013). It was seen that the staffs of these departments are recently facing various problems and there was high rate of turnover for these two departments (Rawson et al., 2013). The turnover rate was high for sales department than the customer care department. The reason behind this difference in turnover rate is to be indentified and it would be presented in the research. Methodology Data collection Primary data would be collected for this survey. The data would be collected from the records of Penny Geni U$ Limited of New Zealand. Data would be collected for the last twelve months of the company. Quantitative data would be collected for this purpose and the management of Penny Geni U$ Limited would provide the required data for the research. Data would be collected for the salary of the employees for the past twelve months for both sales and customer care department of Penny Geni U$ Limited (Geith et al., 2015). Data would also be collected for facilities provided to both sales and customer care department, working hours of staffs for both sales and customer care department, number of employees leaving the organisation every month for the last twelve years and total number of employees present every month. Penny Geni U$ Limited would be asked to provide information regarding the reasons of leaving the organisations for the employees of both the departments (Ye, 2013). Data analysis The primary data collected from the management of the company was analysed using correlation and chi square tests. Correlations Reasons_of_leaving_in_sales Salary_for_employees_in_sales working_hours_in_sales Facilities_in_sales experience_of_the_employees_in_sales Pearson Correlation Reasons_of_leaving_in_sales 1.000 .384 .093 .329 -.271 Salary_for_employees_in_sales .384 1.000 .284 -.433 -.053 working_hours_in_sales .093 .284 1.000 -.278 .566 Facilities_in_sales .329 -.433 -.278 1.000 -.138 experience_of_the_employees_in_sales -.271 -.053 .566 -.138 1.000 Sig. (1-tailed) Reasons_of_leaving_in_sales . .109 .387 .148 .197 Salary_for_employees_in_sales .109 . .186 .080 .436 working_hours_in_sales .387 .186 . .191 .028 Facilities_in_sales .148 .080 .191 . .334 experience_of_the_employees_in_sales .197 .436 .028 .334 . N Reasons_of_leaving_in_sales 12 12 12 12 12 Salary_for_employees_in_sales 12 12 12 12 12 working_hours_in_sales 12 12 12 12 12 Facilities_in_sales 12 12 12 12 12 experience_of_the_employees_in_sales 12 12 12 12 12 Table 1: Correlation between the variables of sales (Source: created by author) From the table it was seen that there was negative correlation coefficient between facilities provided to the employees to the experience of the employees of sales. It can be interpreted that people with higher experience did not get their deserved facilities, which might have resulted, into resigning their job. It was also seen that with the increase in the working hours of the employees, the facilities provided to the staffs of sales also decreases. It was seen that with the increase in salaries of the employees, the facilities provided to the employees also decreases. These decrease the employees satisfaction, as they were not treated properly for the jobs and performances they were doing. The employees of sales department were highly dissatisfied with the way their company was treating them. This had lead to resignation of the employees of the sales department. Correlations Reasons_of_leaving_in_customer_care Salary_for_employees_in_customer_care Working_hours_in_customer_care Facilities_in_customer_care Experience_of_the_employees_in_customer_care Pearson Correlation Reasons_of_leaving_in_customer_care 1.000 -.489 -.411 -.123 -.255 Salary_for_employees_in_customer_care -.489 1.000 -.115 -.144 -.173 Working_hours_in_customer_care -.411 -.115 1.000 .135 .233 Facilities_in_customer_care -.123 -.144 .135 1.000 .314 Experience_of_the_employees_in_customer_care -.255 -.173 .233 .314 1.000 Sig. (1-tailed) Reasons_of_leaving_in_customer_care . .053 .092 .352 .212 Salary_for_employees_in_customer_care .053 . .361 .328 .296 Working_hours_in_customer_care .092 .361 . .338 .233 Facilities_in_customer_care .352 .328 .338 . .160 Experience_of_the_employees_in_customer_care .212 .296 .233 .160 . N Reasons_of_leaving_in_customer_care 12 12 12 12 12 Salary_for_employees_in_customer_care 12 12 12 12 12 Working_hours_in_customer_care 12 12 12 12 12 Facilities_in_customer_care 12 12 12 12 12 Experience_of_the_employees_in_customer_care 12 12 12 12 12 Table 2: correlation coefficient of the variables of customer care (Source: created by author) From the table it could be seen that with the increase in salary of the employees, the facilities provided to the employees of customer care department had decreased over the time. It was also seen that with the increase in experience of the employees, the salary used to decrease. In addition, it was seen that the resignation of the employees decreased with the increase in facilities given to the employees of customer care and vice versa. However, it was seen from the correlation coefficient that the employee satisfaction of the employees of customer care was higher than the employees satisfaction of the sales department. It was seen that the facilities given to the employees of sales department was less than the employees of the customer care department were. The correlation coefficient of the facilities provided to the employees of sales department was negative with all the other variables. Considering the employees of the customer care department, it was seen that the correlation coefficient of the facilities provided to the employees with the other variables were less negative than that of the sales department. Thus, it could be concluded that the employees of sales department were had higher rate of dissatisfaction than the employees of customer care department. This is the reason that the employees of sales department resigned from their jobs more than the employees of the customer care department are. Chi-Square Tests Value df Asymp. Sig. (2-sided) Pearson Chi-Square 5.220a 6 .516 Likelihood Ratio 6.994 6 .321 Linear-by-Linear Association .808 1 .369 N of Valid Cases 12 a. 12 cells (100.0%) have expected count less than 5. The minimum expected count is .25. Table 3: table of chi square between reasons of leaving in sales and experience of the employees in sales (Source: created by author) It was seen that the significant value of the test was 0.516. This can be interpreted that there was relationship between the two variables and with the increase in experience of the employees, the turnover of the employees had increased. Chi-Square Tests Value df Asymp. Sig. (2-sided) Pearson Chi-Square 90.000a 81 .231 Likelihood Ratio 48.547 81 .998 Linear-by-Linear Association .008 1 .928 N of Valid Cases 12 a. 100 cells (100.0%) have expected count less than 5. The minimum expected count is .08. Table 4: chi square test between number of employees in sales and salary of the people in sales (Source: created by author) From the table it can be seen that the p value of the chi square test is 0.231. It can be interpreted that there was relationship between the number of employees in sales and salary of the people in sales. Decrease in the salary of the employees would result in resignation of the employees of this department. Chi-Square Tests Value df Asymp. Sig. (2-sided) Pearson Chi-Square 30.000a 27 .314 Likelihood Ratio 28.634 27 .379 Linear-by-Linear Association 2.439 1 .118 N of Valid Cases 12 a. 40 cells (100.0%) have expected count less than 5. The minimum expected count is .17. Table 5: chi square test of number of employees in sales and working hours in sales (Source: created by author) The table shows that the significant value of the test is 0.314. It can be interpreted that the relationship between number of employees in sales and working hours in sales department exists. It can be said that the increase in working hours would result to increase in resignation of the employees. This is because no employees likes to over work and extend their working hours. Chi-Square Tests Value df Asymp. Sig. (2-sided) Pearson Chi-Square 18.600a 18 .417 Likelihood Ratio 20.316 18 .315 Linear-by-Linear Association 2.321 1 .128 N of Valid Cases 12 a. 30 cells (100.0%) have expected count less than 5. The minimum expected count is .25. Table 6: Chi square test between number of people in sales and facilities in sales (Source: created by author) The significant value of the test is 0.417, which shows that there exists a relationship between these two variables. The change in one variable would affect the other variable. Thus, the decrease in facilities to the employees of the sales department results to increase in the resignation of the employees. Conclusion It can be concluded that there was difference between the salaries of the employees of sales department of Penny Geni U$ Limited and the employees of customer care department of Penny Geni U$ Limited. The satisfaction level of the employees would be less for the employees of sales department than the employees of customer care department. This is due to the more number of negative correlations between the variables of sales department than the variables of customer care department. This had resulted to increase in number of resignations for the employees of sales department than the employees of customer care department of Penny Geni U$ Limited. Recommendation It is recommended that the company, Penny Geni U$ Limited, must provide the same opportunities to the employees of sales department as they provide to the employees of customer care department. The company must reduce the working hours of their employees and provide them with better facilities. The company must also increase the salary of the employees of sales department and they must look carefully into the employees satisfaction level of the sales department. The company must treat the employees of sales department and customer care department equally, which would result in less resignation of the employees of sales department. References Aron, A., Coups, E., Aron, E. N. (2013).Statistics for The Behavioral and Social Sciences: Pearson New International Edition: A Brief Course. Pearson Higher Ed. Broumi, S., Smarandache, F. (2013). Correlation coefficient of interval neutrosophic set. InApplied Mechanics and Materials(Vol. 436, pp. 511-517). Trans Tech Publications. Carrasco, J. L., Phillips, B. R., Puig-Martinez, J., King, T. S., Chinchilli, V. M. (2013). Estimation of the concordance correlation coefficient for repeated measures using SAS and R.Computer Methods and Programs in Biomedicine,109(3), 293-304. Dobbin, K. K., Ionan, A. C. (2015). Sample size methods for constructing confidence intervals for the intra-class correlation coefficient.Computational Statistics Data Analysis,85, 67-83. Geith, T., Biffar, A., Schmidt, G., Sourbron, S., Dietrich, O., Reiser, M., Baur-Melnyk, A. (2015). Physiological Background of Differences in Quantitative Diffusion-Weighted Magnetic Resonance Imaging Between Acute Malignant and Benign Vertebral Body Fractures: Correlation of Apparent Diffusion Coefficient With Quantitative Perfusion Magnetic Resonance Imaging Using the 2-Compartment Exchange Model.Journal of Computer Assisted Tomography,39(5), 643-648. Gilmour, P., Borg, G., Duffy, P. A., Johnston, N. D., Limbek, B. E., Shaw, M. R. (2013). Customer service: differentiating by market segment.International Journal of Physical Distribution Materials Management. Kohtamki, M., Partanen, J., Parida, V., Wincent, J. (2013). Non-linear relationship between industrial service offering and sales growth: The moderating role of network capabilities.Industrial Marketing Management,42(8), 1374-1385. Kristoufek, L. (2014). Detrending moving-average cross-correlation coefficient: Measuring cross-correlations between non-stationary series.Physica A: Statistical Mechanics and its Applications,406, 169-175. McHugh, M. L. (2013). The chi-square test of independence.Biochemia Medica,23(2), 143-149. Mukaka, M. M. (2012). A guide to appropriate use of Correlation coefficient in medical research.Malawi Medical Journal,24(3), 69-71. Rawson, A., Duncan, E., Jones, C. (2013). The truth about customer experience.Harvard Business Review,91(9), 90-98. Schumacker, R., Tomek, S. (2013). Chi-square test. InUnderstanding Statistics Using R(pp. 169-175). Springer New York. Shevlyakov, G., Smirnov, P. (2016). Robust estimation of the correlation coefficient: an attempt of survey.Austrian Journal of Statistics,40(12), 147-156. Siedenberg, R., Goodin, D. S., Aminoff, M. J., Rowley, H. A. (2013, November). Localizing Dipoles: The Correlation Coefficient and the Goodness. InBiomag 96: Volume 1/Volume 2 Proceedings of the Tenth International Conference on Biomagnetism(p. 342). Springer Science Business Media. Tian, J., Yu, D., Yu, B., Ma, S. (2013). A fuzzy TOPSIS model via chi-square test for information source selection.Knowledge-Based Systems,37, 515-527. Ye, J. (2013). Multicriteria decision-making method using the correlation coefficient under single-valued neutrosophic environment.International Journal of General Systems,42(4), 386-394. Yu, S., Zhou, W., Jia, W., Guo, S., Xiang, Y., Tang, F. (2012). Discriminating DDoS attacks from flash crowds using flow correlation coefficient.IEEE Transactions on Parallel and Distributed Systems,23(6), 1073-1080. Zebende, G. F., Da Silva, M. F., Machado Filho, A. (2013). DCCA cross-correlation coefficient differentiation: Theoretical and practical approaches.Physica A: Statistical Mechanics and its Applications,392(8), 1756-1761. Zhang, S., Glazunov, A. A., Ying, Z., He, S. (2013). Reduction of the envelope correlation coefficient with improved total efficiency for mobile LTE MIMO antenna arrays: mutual scattering mode.IEEE transactions on antennas and propagation,61(6), 3280-3291. Zhu, Z., Nakata, C., Sivakumar, K., Grewal, D. (2013). Fix it or leave it? Customer recovery from self-service technology failures.Journal of Retailing,89(1), 15-29.

Social Networking and Online security Identity Theft in the Virtual World. Beware the Thieves

Introduction: The Effects of Social Networking: At the Dawn of the New Era Over the past few years, the importance of live communication seems to have dropped, while the use of social networks has increased several times. Indeed, with the help of social networking, a lot of communication issues vanish without a trace. To start with, social networks serve as a kind of a bridge between countries and continents, linking the most remote places on the Earth together and allowing people from different corners of the world talk without any tangible problems.Advertising We will write a custom essay sample on Social Networking and Online security: Identity Theft in the Virtual World. Beware the Thieves specifically for you for only $16.05 $11/page Learn More However, in the recent social networking history, the infringements of users’ rights have been spotted. Since in most social networks, users are to specify their actual personal information, starting f rom the date of birth to the place of residence, the people who have become a part of social networking become extremely vulnerable to the attacks of hackers. Taking into account the recent increase in the cases of account breach, one must admit that the security of social networks leaves much to be desired, and can possibly cause its virtual users a lot of real problems. Concerning the Knowledge Deficit It is necessary to mention that the given sphere has not been researched well enough. Through the pros and cons of using social networks have been studied long enough, such an obvious negative feature as fraud in social networking has not been yet studied quite well. According to Dupont, Bailey and Shearing have explored the aspect of the network multilateralization (Dupont 76); however, the researchers did not explore exactly the instances of online fraud. Hence, the problem of online identity theft needs to be considered closer. It is necessary to mention that several researches h ave been written on the given issue. For instance, Dupont, Lehrman and Powell touch upon the given issue. It is important to mention that at present, the state of knowledge has been improved; however, there is still a considerable knowledge deficit in the given sphere. To be more exact, the fact that social networking can pose a threat to one’s personal data has been stated. However, none of the existing solutions have been offered to handle the situation. While Dupont offers a statement about the conceptualization of security in the age of networks, Lehrman explains in details what kind of threats one can face when using social networks – blackmailing, to be exact – and Powell shows in a rather graphic way how far the insecurity of social networking has gone, none of the authors actually suggest a one-hundred-percent efficient means to solve the problem, which is an obvious knowledge gap in the given sphere. Social Networking and Privacy Issues: Concerning the Security Indicating their private data in the fields required for filling in when signing up for another social network, the user, therefore, makes the above-mentioned data available for online hackers. It cannot be doubted that the developers of the online networking systems do their best to provide the maximum security, yet a 100% guaranteed protection from account breaking is practically impossible. Thus, privacy issues arise in most of the social networks.Advertising Looking for essay on communications media? Let's see if we can help you! Get your first paper with 15% OFF Learn More Indeed, the mechanism of account breaking and stealing one’s personal data is rather simple. According to what Lehrman says, â€Å"unless the company has a clear plan and mandated training and retraining of all employees, a determined attacker can gain access to highly sensitive information by simply asking for it† (Lehrman 64). However, when it comes to revealing the act ual causes of online security breach, the human factor appears to be the weakest link in the wall of defense that social network developers build around the profiles of the users. As Lehrman explains, â€Å"treating security as a purely technological problem virtually guarantees that these organizations will suffer a security breach, as they have overlooked the weakest link in the chain of security—the human factor† (Lehrman 64). What Happens When the Account Is Broken: Insecurity At first it seems that the problem of account breaking should be referred to the technical issues and, therefore, dealt with as an issue of technical sphere. Making the computer software, such as the anti-virus programs, more user-friendly and detecting spam messages in a faster and more reliable is, doubtlessly, one of the musts in the process of fighting the social network insecurity. However, as it has been mentioned above, there is always the human factor that makes even the most advanced software helpless in front of online attacks. The Existing Ways of Protection: Against Online Identity Thieves It goes without saying that the flaws in the online security of the existing social networking sites definitely are the scourge of the online communication. However, according to the existing data, there is a way to protect online users from hackers and, therefore, keep the users’ private information intact. When dealing with the protection issues, it is necessary to specify the guidelines for the private users and the employees of a certain company. As Dinerman offers, the company officials can keep with the following regulations: â€Å"Alternatively, the company could (and should) have an Acceptable Use Policy, a document that details how these applications and the Internet in general can be used. The policy also defines consequences for failure to comply† (Dinerman 5). However, the above-mentioned strategy is designed for the office employees’ secur ity and, therefore, might not be enough for the rest of the users. According to what Dupont says, the fact that social networks usually involve people from all over the world or at least a certain region, which makes the process of searching for the online criminals all the more complicated: â€Å"Existing regulatory means are usually focused on the actions of single organizations or individuals operating in well-defined sectors or domains, but do not appear to be properly equipped to deal with coalitions of interest transcending these boundaries† (Dupont 83).Advertising We will write a custom essay sample on Social Networking and Online security: Identity Theft in the Virtual World. Beware the Thieves specifically for you for only $16.05 $11/page Learn More According to Dinerman, there is a way to protect a natural person as well as a legal one. With the help of reinforced preventive measures, one can develop a sophisticated system of security. Despite the fact that it is impossible to take into account all the actions of an online user, there are still general safety measures which can guarantee a decent level of protection: In order to protect their privacy, and themselves, users should be encouraged to have as little personal information as possible publicly available [†¦]Users should not make their profiles available to everyone, and should avoid accepting friend requests from unknown sources. Strangers online should be treated like strangers offline – maintaining requisite politeness and distance (Lehrman 69). Therefore, it can be considered that the safety rules are rather clear. However, they are at the same time extremely vague. While Lehrman describes a general strategy, he does not offer any specific rules, nor does he provide specific examples. Hence, the threat remains in its place. Why Identity Theft Happens: Into the Mind of the Criminal Nevertheless, even with the security levels as high as possi ble, there is still a possibility of someone hijacking one’s account and stealing the information. As Professor Evans, one of the leading experts on social networking and security issues, claims, â€Å"Any complex system has vulnerabilities in it. It’s just the nature of building something above a certain level of complexity† (Collins, para.8). When the Devil is not as Black as It Is Painted: Social Networking Safety It must be admitted that the problem of online security has recently spawned not only considerable discussions, but also a number of lawsuits. According to what Powell says, the official verdict was passed in favor of the person whose account has been broken: â€Å"Granting the injunction, the court held that the precedent, as cited and skillfully argued in The Right to Privacy, recognized the principle protected in each of the cases was the right to privacy† (Powell 152). The above-mentioned allows to suggest that there has been suggested a solution to the issue in question. However, it is still worth noting that the given legal case was one of the few complaints that were actually filed after the account of the plaintiff had been hacked. Therefore, there are certain reasons to suggest that the court cases on social network profile violation are still considered as something out of the ordinary. Unfortunately, this means that the rights of social network users are likely to be violated in the future.Advertising Looking for essay on communications media? Let's see if we can help you! Get your first paper with 15% OFF Learn More A Possible Solution for the Problem: Guaranteed Online Security Taking the above-mentioned into account, one might suggest that the safety of one’ privacy in the online world is impossible. Indeed, controlling the actions of people in virtual reality is extremely hard. However, it seems that there is a solution for the people who are willing to keep their private data from online hackers. According to the research conducted by Cutillo and Molva, a new social network called Safebook offers the security which no other social network can, since it allows to â€Å"easily share information with selected contacts or the public, for  either professional or personal purposes† (Cutillo and Molva). According to the authors, splitting the network into a business area and the area where people can make online friends provides enough security: In the first case, the OSN is used as a facility geared toward career management or business goals; hence, SNS with a more serious image, like XING and LinkedIn, are chosen [†¦]. In the case of more private use, they share more personal information like contact data, personal pictures, or videos (Cutillo and Molva 94). Conclusion: When Things Can Actually Get Right. Taking Another Chance Therefore, it can be considered that, in terms of privacy issues, social networking is far from being the most secure place in the entire virtual world. No matter what reasons the online hackers have to support their actions, social networking profiles are still broken on a regular basis, which means that social networking, where one has to name his/her actual personal data, is rather an unsafe place. It must be admitted that sufficient measures to provide the users’ safety are taken by the developers of the above-mentioned networking; however, no matter how solid and useful the innovations are, the means of breaking the social network accounts will always be one step ahead, with their sophisticated traps. It can be argued , though, that the safety of the users depends considerably on the users themselves. Nevertheless, one cannot deny that there will always be the threat of the leakage of private information, which means that there is a lot about the current social networking that needs improvement. Works Cited Collins, Brendan. â€Å"Privacy and Security Issues in Social Networking.† Fastcompany 3 October 2008. Web. Cutillo, Leucio Antonio and Refik Molva. â€Å"Safebook:  A  Privacy-Preserving Online  Social  Network  Leveraging  on Real-Life  Trust.† Consumer Communications and Networking December 2009: 94-101. Web. Dinerman, Brad n. d., Social Networking and Security Risks. Web. Dupont, Benoit. â€Å"Security in the Age of Networks.† Policing Security 14.1 (2004): 76-91. Print. Lehrman, Yosef. â€Å"The Weakest Link: The Risks Associated with Social Networking Websites.† Journal of Strategic Security 3.2 (2010): 63-71. Print. Powell, Connie Davis.  "‘You Already Have Zero Privacy. Get Over It!’ Would Warren and Brandeis Argue for Privacy for Social Networking?† Pace Law Review 31.1 (2011): 146-181. Print. This essay on Social Networking and Online security: Identity Theft in the Virtual World. Beware the Thieves was written and submitted by user Joaquin Watkins to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.